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Seattle Monorail

What is the Seattle Monorail?

The Seattle Monorail is one of the best modern-day examples of a true public-private partnership — owned by the City of Seattle, and operated by Seattle Monorail Services (SMS), a private company, since 1994.

Over the last two decades, SMS has become experts at operating, maintaining, marketing and stewarding a system unique to the world; we envision a 100-year old Monorail that serves many future generations.

SMS accomplishes something no other transportation system in the state and few in the country have done: taxpayers pay none of the Monorail’s operating costs. SMS covers the Monorail’s operating cost through ticket sales, and in fact, returns revenue to the City of Seattle every year through this partnership. Seattle Monorail fares also help cover equipment upgrades and construction costs.

SMS has the privilege of keeping the Monorail rolling and providing a fun, iconic connection for over two million passengers each year.

Whether you are commuting to work, connecting with downtown’s many activities, riding alongside thousands of visiting tourists to Seattle Center, or stepping aboard to avoid traffic congestion, the Monorail and the SMS team are here for you.

 

Over two million people travel on the Seattle Center Monorail each year, sometimes as many as 20,000 passengers a day for popular local festivals like Bite of Seattle and Northwest Folklife.

Seattle Monorail Services operates the 57-year old historic system and met its operating goals with 99.87% reliability in 2018!

Seattle Center Monorail is one of the few transportation systems in the country that covers its operating costs through ticket sales. Seattle taxpayers pay none of its operating costs.

About our Passengers

Seattle Center Monorail carries over two million passengers each year. Our passengers are a combination of locals who use the system to travel to work, school, and events taking place at Seattle Center or downtown, as well as domestic and international tourists visiting Seattle.

 

Char, Monorail Passenger

I never know how my workday will go, but I always know the monorail crew will help jump start my day and end my day leaving me happy and feeling good. The ride is ONLY two minutes, but some of my best friends were made from years of those two-minute interactions!

-Char, Monorail Passenger

We have the best team!

Seattle Monorail Services employs 30 people whose backgrounds and diversities are as global as the population we serve. Our employees come from countries all over world like South Sudan, Ethiopia, Vietnam, the Philippines, and Russia. Many of our employees were born and raised here in Seattle. More than one-third of our team have been working at the Monorail for over five years.

SMS is led by people who love and respect its “Little Train that Could,” shown by encouraging kids to sit upfront near the driver, bringing pets aboard, and providing tours of the Monorail system to school groups. In addition, SMS has developed long-term, philanthropic relationships with local nonprofits like Treehouse, which serves foster children in our region.

Megan | Seattle Monorail

Megan

General Manager

2010

Jay | Seattle Monorail

Jay

Maintenance Manager

2017

Heather | Seattle Monorail

Heather

Employee & Regulatory Affairs Manager

2018

Finn | Seattle Monorail

Finn

Weekend Manager

2014

Chris | Seattle Monorail

Chris

Weekend Manager

2016

Abraham | Seattle Monorail

Abraham

Driver

2002

Anna | Seattle Monorail

Anna

Cashier

2016

David | Seattle Monorail

David

Janitor

2005

Deborah | Seattle Monorail

Deborah

Cashier

2017

Eric | Seattle Monorail

Eric

Technician

2012

Isaiah | Seattle Monorail

Isaiah

Cashier

2018

Jason | Seattle Monorail

Jason

Operations Supervisor

2019

Jeremy | Seattle Monorail

Jeremy

Technician

2017

Jerson | Seattle Monorail

Jerson

Technician

2017

Joe | Seattle Monorail

Joe

Cashier

2005

Joseph | Seattle Monorail

Joseph

Cashier

2002

Maxine | Seattle Monorail

Maxine

Cashier

2012

Maya | Seattle Monorail

Maya

Marketing & Sales

2017

Michael Tom | Seattle Monorail

Michael Tom

Driver

2018

Narissa | Seattle Monorail

Narissa

Cashier

2017

Oliver | Seattle Monorail

Oliver

Janitor

2019

Queenie | Seattle Monorail

Queenie

Operations Supervisor

2009

Rick | Seattle Monorail

Rick

Technician

2012

Sandy | Seattle Monorail

Sandy

Cashier

2019

Sarah | Seattle Monorail

Sarah

Operations Supervisor

2003

Stephen | Seattle Monorail

Stephen

Driver

2018

Sumayyah | Seattle Monorail

Sumayyah

Cashier

2019

Teklay | Seattle Monorail

Teklay

Janitor

2007

Timour | Seattle Monorail

Timour

Operations Supervisor

2019

 | Seattle Monorail

Tom and Tina Albro, SMS Owners since 1994