About Seattle Monorail Services
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The Seattle Center Monorail is one of the best modern-day examples of a true public-private partnership — owned by the City of Seattle, and operated by Seattle Monorail Services (SMS), a private company, since 1994.
Over the last two decades, SMS has become experts at operating, maintaining, marketing and stewarding a system unique to the world; we envision a 100-year old Monorail that serves many future generations.
SMS accomplishes something no other transportation system in the state and few in the country have done: taxpayers pay none of the Monorail’s operating costs. SMS covers the Monorail’s operating cost through ticket sales, and in fact, returns revenue to the City of Seattle every year through this partnership. Seattle Center Monorail fares also help cover equipment upgrades and construction costs.
SMS has the privilege of keeping the Monorail rolling and providing a fun, iconic connection for over two million passengers each year.
Whether you are commuting to work, connecting with downtown’s many activities, riding alongside thousands of visiting tourists to Seattle Center, or stepping aboard to avoid traffic congestion, the Monorail and the SMS team are here for you.



We have the best team
Seattle Monorail Services employs 30 people whose backgrounds and diversities are as global as the population we serve. Our employees come from countries all over world like South Sudan, Ethiopia, Vietnam, and the Philippines. Many of our employees were born and raised here in Seattle. More than one-third of our team have been working at the Monorail for over five years.
SMS is led by people who love and respect its “Little Train that Could,” shown by encouraging kids to sit upfront near the driver, bringing pets aboard, and providing tours of the Monorail system to school groups. In addition, SMS has developed long-term, philanthropic relationships with local nonprofits like Treehouse, which serves foster children in our region.


President
2010

Operations Manager
2019

Employee & Regulatory Affairs Manager
2018

Chief System Engineer
2006

Lead Supervisor
2011

Event Lead Supervisor
2022

Marketing & Sales
2017

Administrative Assistant
2022

Operations Supervisor
2003

Operations Supervisor
2007

Operations Supervisor
2018

Operations Supervisor
2021

Maintenance Technician
2012

Maintenance Technician
2013

Maintenance Technician
2017

Maintenance Technician
2019

Driver & Customer Service Representative
2021

Driver & Customer Service Representative
2021

Driver & Customer Service Representative
2021

Driver & Customer Service Representative
2021

Driver & Customer Service Representative
2022

Customer Service Representative
2002

Customer Service Representative
2021

Customer Service Representative
2021

Customer Service Representative
2022

Customer Service Representative
2022

Customer Service Representative
2022

Customer Service Representative
2022

Event Service Representative
2022

Janitor
2008

Janitor
2021

Projects
2021

Owners
This video gives a quick, fun introduction to the Monorail of both yesterday and today. This custom video was designed and produced by Seattle design firm Graphiti Associates in 2012.